Last Updated: 21 October 2026

At PADMAKSHI, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, browse our products or place an order through our online store.

1. Information We Collect

When you visit or shop on our website, we may collect the following information:

• Personal details: Your name, email address, phone number and billing or shipping address.

• Order information: Products purchased, order history, payment status and delivery details.

• Payment information: Payments are processed through the payment providers available at checkout. We do not ordinarily store complete payment card details ourselves.

• Technical information: Your IP address, browser type, device information, cookies and website usage data.

2. How We Use Your Information

We use your information to process orders, arrange deliveries, communicate order updates, respond to customer enquiries and provide customer support.

We may also use it to improve our website, understand shopping preferences, prevent fraudulent transactions and send promotional communications where permitted by law and subject to your preferences.

3. Shopify and Third-Party Services

Our website is powered by Shopify, which provides the e-commerce platform used to display products and process orders. Shopify and other service providers may process certain information to support checkout, payments, website functionality, analytics and delivery services.

Your information may also be shared with payment providers, shipping partners and other service providers when necessary to fulfil your order or provide requested services.

We do not sell your personal information to third parties.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to remember your preferences, maintain shopping cart functionality, improve website performance and understand how visitors use our store.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

5. Data Protection and Retention

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss or disclosure. However, no online system can be guaranteed to be completely secure.

We retain personal information for as long as necessary to fulfil orders, provide customer support, meet legal and accounting obligations, resolve disputes and enforce our policies.

6. Your Privacy Rights

Subject to applicable law, you may request access to, correction of or deletion of your personal information. You may also withdraw consent or opt out of promotional communications where applicable.

To make a privacy-related request, please contact us using the details below. We may need to verify your identity before processing your request.

7. Third-Party Links

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we encourage you to review those policies before sharing personal information.

8. Children's Privacy

Our website is intended for general shoppers and is not specifically directed at children. We do not knowingly collect personal information from children in violation of applicable law.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website or legal requirements. Any updates will be published on this page with a revised date.

10. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

Store Name: PADMAKSHI
Email: sales@padmakshionline.com
Website: https://padmakshi-2.myshopify.com/